Tip 221 - Energy of Change, Behavior 2: Understand Reactions

Change hits people differently, at different times. Consider these five common reactions and global attitudes toward change.

• Move: all in and ready to act

• Minimize: going along with it but containing disruption

• Wait: taking no immediate action and waiting for additional input

• Resist: fight actively against change and try to maintain status quo

• Quit: deciding change is not for you

Leaders are people too and must first get in touch with their own reactions to change before they can begin to understand their team members. When they do, empathy increases. This is key to helping the team persist through the change process. According to Kory Kogon, VP of Content Development at FranklinCovey, “We can only graduate to leading people through change if we know how to deal with change as humans first.”